Address
Pittsburgh, PA
Work Hours
Monday to Thursday: 9AM - 5PM ET
Friday: 9AM -1PM
Why User Testing Matters More Now Than Ever
Your users won’t tell you when they’re confused—they’ll just leave.
Most teams wait too long to get feedback, and by the time they do, it’s too late. User testing removes the guesswork and lets you see your product through real eyes—with real reactions.
With Big Nerd, you get:
Our Rapid Prototyping Lab
A guided, AI-native sprint that compresses ideation, build, and validation into one short session:
Built for startups, SaaS teams, and enterprises, including leaders from Fortune 100 organizations.
How it works
Simple, fast, and repeatable.
We run simple, effective moderated or unmoderated usability tests by combining human expertise with AI efficiency. Perfect for prototypes, MVPs, live products, and enterprise SaaS platforms.
Step 1: Define Test Goals
We start by aligning on your goals—whether that’s testing a feature before launch, validating product-market fit signals, uncovering friction in a user flow, or prioritizing UX improvements for your roadmap. This clarity ensures every sprint delivers measurable outcomes that move your product forward.
Step 2: Recruit Real Users
You can choose to test with your own users or tap into our vetted global pool of 145,000+ testers across demographics, industries, and device types — giving you fast, reliable insights from real people who match your target audience.
Step 3: Test in Minutes, Not Days
Participants complete real-world tasks using your prototype, MVP, or live product while we capture everything that matters — including screen recordings, click behavior, voice feedback, success rates, time on task, and sentiment. This gives you clear, actionable insights into how users actually experience your product.
Step 4: AI + Expert Synthesis
You’ll receive a clear, prioritized summary of findings — including top usability issues ranked by severity, insights organized by UX heuristics, AI-generated highlight clips timestamped by key moments, authentic user quotes to influence stakeholders, and actionable UX recommendations you can put to work right away.
Want to See the Framework Behind the Speed?
Less theory. More delivery.
Our User Testing Lab is powered by our Continuous Discovery Engine — a lean research and validation system that blends AI workflows with human decision-making to reduce risk fast. Want to see how it works behind the scenes?
Who it’s for
What makes Big Nerd different
FAQs — User Testing
We test everything from early-stage prototypes to live websites and apps. Whether you’re validating a new concept, optimizing a user flow, or measuring usability on an existing product, our process adapts to your stage and goals.
Most user tests are completed and analyzed within 1 hour. Our AI-powered platform accelerates transcription, sentiment analysis, and insight generation so you can act on findings fast.
Not necessarily. You can test with your own users or access our vetted global pool of 145,000+ testers across demographics, industries, and device types.
You’ll receive a concise findings report that includes screen recordings, success metrics, and AI-generated highlight clips and insights, along with prioritized UX recommendations and quotes from real users to share with stakeholders.
Pricing starts at $349.00 USD and depends on the number of participants, number of tests, test complexity, and turnaround time. We offer a free consultation to scope your project and recommend the right plan for your goals.